Organized around a simple metaphor of a dipper and a bucket, and grounded in 50 years of research, the authors show you how to greatly increase the positive moments in your work and life, while reducing the negative. The book reveals how even the briefest interactions affect your relationships, productivity, health, and longevity. A children’s version is available as well.
Reviewed by Carol Campbell, PhD
Vice President for Education
Southwestern Union Conference
Author: Karin Hess
Author: John Kotter
