This is a simple story about doing well under the stress and uncertainty of rapid change. It is based on the work of Harvard Business School’s John Kotter, whose pioneering research examined the eight steps that can produce needed change in any sort of group. You are provided a powerful framework for influencing your own team.
Reviewed by Carol Campbell, PhD
Vice President for Education
Southwestern Union Conference
Authors: Robert J. Marzano, Philip B. Warrick, Cameron L. Rains, Richard Dufour
Charlene Li
