The authors outline a simple model for engaging in short bursts of evidence-informed improvement work. The model includes three big ideas about practice improvement, a detailed description of a simple improvement process, and advice on how to establish a routine for continual improvement. It is helpful to compare this text with 100-Day Leaders.
Reviewed by Carol Campbell, PhD
Vice President for Education
Southwestern Union Conference
Author: Margaret J. Wheatley
Authors: Robert E. Kaplan and Robert B. Kaiser
