The author poses five essential questions for organizational health, with responses from five thought leaders. The questions align well with the questions in the Continuous School Improvement Framework.
· What is our mission?
· Who is our customer?
· What does the customer value?
· What are our results?
· What is our plan?
Reviewed by Carol Campbell, PhD
Vice President of Education
Southwestern Union Conference
Authors: Susan M. Brookhart and Alice Oakley
