In many ways, we have a leadership crisis, where even though our world has changed significantly, our leadership style has not. Most organizations still operate from a model of “command and control;” the author calls for a radical shift to a model of “trust and inspire.” People don’t want to be managed; they want to be led. The shift begins with the belief that people are creative, collaborative, and full of potential.
Reviewed by Carol Campbell, PhD
Vice President for Education
Southwestern Union Conference
Authors: Arthur L. Costa; Ron Ritchhart
